Our mission is to grow our business by building mutually beneficial relationships with our customers, employees and suppliers, guided by our core values.
The truth guides all of our actions.
We make carefully considered commitments.
We exercise self-control and persistence in managing our time and the assets under our control.
We work with our employees, customers, and suppliers to create mutually beneficial solutions as this is the key to sustainable growth.
A requirement for productive communication.
We use patience and persistence in the face of problems, and view shortcomings as an opportunity for improvement. We welcome and actively seek new ideas and perspectives to improve our business and the business of our customers.
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.”
1961: J. Kenneth McIntosh purchases the Thompson Box Company located on E. First Street in East Syracuse and renames it McIntosh Box & Lumber Co.
1968: The company moves to its current Pyle Drive location.
1970: McIntosh Box & Lumber, Co. is renamed McIntosh Box & Pallet, Co.
1971: McIntosh opens its 2nd facility in Bernhards Bay, NY.
1987: The company purchases Dahn Crating Company in Rome, NY to support business opportunities in the Mohawk Valley.
1992: McIntosh expands its Bernhards Bay facility by purchasing an adjacent 30 acre parcel with infrastructure from Rutland Plywood Corp. This expansion allows McIntosh to enter the growing recycled pallet market.
1992 Mr. McIntosh retires and Tom Ryan purchases the company.
1998: The company constructs a 12,000 square foot production facility situated on 4 acres in Geneva, NY.
2001: Mr. Ryan retires and Rich Huftalen purchases the company.
2005: The company moves its Rome facility to a 30,000 square foot facility on 4 acres at 200 Sixth Street.
2005: The company acquires an 80,000 square foot facility in Buffalo, NY to support growth in Western New York.
2011: McIntosh Box & Pallet, Co. celebrates its 50th year in business and is honored by MACNY for its excellence and contribution to the local manufacturing community. 2011 also marks the company’s strongest sales year in history.
2013: Rich Huftalen transitions to CFO and names Will Wester President.
Today: McIntosh has approximately 180 employees and over 180,000 square feet of manufacturing space situated on 45 acres of land. The company is continuing to expand its footprint through its current operations and by representing dozens of manufacturers throughout the United States and Canada.